Get in Touch
We’re here to help! Whether you have questions, feedback, or need support, don’t hesitate to reach out.
Email Support
Response Time: We typically respond within 24-48 hours
What We Can Help With
- Technical support and troubleshooting
- Feature requests and suggestions
- Bug reports
- Business inquiries and partnerships
- API access requests
- General questions about our service
Before Contacting Us
Please check our FAQ section first – your question might already be answered there!
Business Inquiries
For partnership opportunities, API access, or enterprise solutions, please email us with:
- Your company name
- Use case description
- Expected volume
- Contact information
Report Issues
When reporting technical issues, please include:
- Browser name and version
- Device type (desktop/mobile)
- Operating system
- Description of the issue
- Steps to reproduce the problem
- Screenshot (if applicable)
Feature Requests
We love hearing your ideas! When suggesting features, please describe:
- The problem you’re trying to solve
- How the feature would help
- Any examples of similar features elsewhere
Media Inquiries
For press releases, interviews, or media kits, please email us with your publication name and deadline.
Social Media
Follow us for updates and tips:
- Twitter: @freepdfcompress (coming soon)
- LinkedIn: FreePDFCompress (coming soon)
Office Hours
While our tool is available 24/7, support responses are typically sent during business hours:
- Monday – Friday: 9 AM – 6 PM
- Weekend support: Limited availability
Privacy Commitment
All communications are handled with strict confidentiality. We never share your contact information with third parties.